Swiss RE wants to ensure cars as they roll off the assembly line and enter the car company's leasing program. They wanted our team of five to find a way to develop data-based services around the car insurance that would trigger the customer's preference. We were in for an unforgettable push into the Swiss country-side, ended up delivering one of the biggest service bluprint in history and a service app which turned heads at the MWC 2015.
My part: I planned the whole engagement and hand-picked the better team to serve it. My role was mainly to adapt as novelties were thrown our way - big data, connected tires, shared autonomous cars etc. - to try and agregate every piece into a cohesive long term gameplay. The center-piece of this job were the two makeshops we ran in Zurich to help Swiss RE quite literally give birth to a thoroughly comprehensive service brluprint. The videos below show a timelapse of the first workshop and the making of the final bluprint.